Built on Square’s API
The AI receptionist that lives in your Square
One OAuth screen and Paloma is on your line. It reads your catalog, inventory, orders and team over Square’s APIs, answers in English and Spanish, and creates the order with a Square-hosted payment link.
Live on Square’s production API today. Our App Marketplace listing follows once we pass Square’s seller threshold.
- 0:02PalomaHi, this is Paloma, the AI assistant for Rosa’s Pizza. This call is recorded. How can I help?
- 0:09CallerTwo twelve-inch margheritas and a Caesar, no anchovies.
- 0:18PalomaGot it. Pickup or delivery?
- 0:21CallerPickup, around seven.
- 0:26PalomaTwo Margherita twelve-inch and one Caesar, no anchovies, pickup at 7:05. That comes to $42.96. Want the payment link by text?
- 0:41CallerYes, please.
- 0:02PalomaHola, soy Paloma, la asistente de IA de Rosa’s Pizza. Esta llamada se graba. ¿En qué le ayudo?
- 0:09ClienteDos margaritas de doce pulgadas y una César, sin anchoas.
- 0:18PalomaPerfecto. ¿Para recoger o a domicilio?
- 0:21ClientePara recoger, sobre las siete.
- 0:26PalomaDos Margherita de 12" y una César sin anchoas, para recoger a las 7:05. Son $42.96. ¿Le mando el enlace de pago por SMS?
- 0:41ClienteSí, por favor.
What Paloma reads from Square, and why
| Permission | Used for |
|---|---|
| Merchant profile (read) | Business name, location, hours and timezone, so callers get the right answer about today. |
| Catalog and inventory (read) | Items, variations, modifiers and stock counts, so Paloma only sells what you actually have. |
| Orders (read, write) | Creating confirmed phone and online orders, and answering questions about your sales. |
| Payments (read, write) | Creating the payment link and marking the order paid the moment Square confirms it. |
| Customers (read, write) | Recognising repeat callers and saving the number the payment link is sent to. |
| Team (read) | Who is on shift, so a caller who asks for a person reaches the right one. |
The money never leaves Square
Square checkout link
The guest pays on a Square-hosted page sent by text, while still on the phone. We never see a card number.
Your merchant account
Payouts follow your existing Square settlement. We are not in the flow of funds.
Order Manager and KDS
A paid order appears in Square POS, Order Manager and your kitchen display like any other ticket.
Leaving is one click
Disconnecting revokes the token immediately; your data is deleted within 30 days.
Paloma also works with Clover.
Put Paloma on your Square tonight
Ask for an invite; connecting then takes one screen. Forward your number when you are ready — and unforward it if the kitchen disagrees.
Request an invite
Tell us who you are and we will write back with your own sign-up link. Sign-up stays invite-only: this form only sends us your request.